EUREKA PAYMENTS (877) 476-0570

AFTER HOURS TERMINAL SUPPORT

For help out side regular business hours
PLUS terminal self-help guides

GET HELP

GATEWAY & POS SUPPORT

Contact information for various gateways & POS Systems
we work with

GET HELP

CLOVER POS SUPPORT

Links to Clover Help site &  tutorial videos.


*Contact Eureka Payments for new POS inquiries*

GET HELP

AFTER HOURS TERMINAL SUPPORT

For service out side our normal business hours you may also contact our back end processor.

Please have your merchant account number ready.
This can be located on your terminal sticker or on your merchant account statement.


FIRST DATA: (800) 228-0210

TSYS: (800) 847-2737

TERMINAL SELF HELP

The majority of terminal issues, especially connection issues, are resolved by a simply "power cycle".

Unplug the terminal from power for 10-15 seconds and power it back up.

After it completely powers back up, try a transaction.

**VX520 users... when your terminal powers on, press F3 "Soft Pay" activate the app.

Change Date & Time (pdf)

Download

FD130 Wi-Fi Set-Up (pdf)

Download

GATEWAY & POS SUPPORT

For technical support with your gateway, please contact your gateway directly.  You will need to have your merchant number or gateway ID available for verification.


USA EPAY: (866) USA-ePAY (218-3729)

AUTHORIZE.NET: (877) 447-3938

NETWORK MERCHANTS: (800) 617-4850 option 1 

BRIDGEPAY: (866) 322-9894


POS SYSTEMS

(exiting users only - for sales please contact Eureka Payments)



CLOVER POS SUPPORT

For support with your existing Clover POS please contact Clover Support
or visit their help site by using the button below.

**If you are looking to purchase a Clover POS or see a demo, please contact Eureka Payments directly.**

CLICK TO CONTACT EUREKA PAYMENTS

CLOVER HELP SITE