Last Modified 26 Dec 2018
The information we collect depends on what you do when you visit our websites or engage in business communications with us. We do not collect any personal information unless you provide it. Whenever you visit our website, we do collect general information about when you visited and what pages you viewed. If you complete an online form, any personal information you enter is collected to be used in providing the requested business services. The personal information we collect, when you provide it, may include your name, contact information, information about your business, and various other information depending on the business service you are using or requesting.
If you contact us by web, phone, or email to provide feedback or ask questions, we collect the information you provide to help us serve you better.
The information we collect is used to provide the business services that you request when you engage in a business relationship with us. Also, the information may be used to help us identify additional products or services that may interest you. From time to time we may communicate with you to offer those products or services. You have the option to opt out of such communication. (Email us at the support address provided on our Contact page if you would like to opt out.)
We will not, under any circumstances, give or sell your personal information to unaffiliated third parties. In some cases, in order to fulfill business services that you have requested from us, we may share some of your information with contracted third parties whenever it is necessary for them to be able to perform the contracted service in our behalf or your behalf. In such cases, we share the minimal information necessary for the contracted partner company to perform the specific business function needed. We also expect our contracted business partners to protect your personal information.
Within Eureka Payments, employees are given access to your personal information on a need-to-know basis, when necessary to fulfill their job responsibilities. They are provided with training about proper handling of personal information, and about data security.
Information Access and Control
At any time, you may contact us to request details about what personal information we have stored about you, to request that we make changes or corrections to that stored information, or to request removal of your personal information. You may also opt out of some ancillary business communications, such as notification of new products and services that may interest you. You may not, however, opt out of required business communications such as billing statements or other critical communications, except by terminating your business relationship with us.
Your personal information, when collected by us, is stored securely on servers protected by multiple levels of firewalls. Credit card numbers and other particularly sensitive data items are stored in encrypted format within a secure database. Eureka Payments abides by the Payment Card Industry Data Security Standard (PCI DSS)